Privacy Policy


At, we are committed to safeguarding the privacy and security of our users' data. Your trust is important to us, and we understand the importance of protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure that your personal details are handled responsibly and in accordance with applicable data protection laws. Please read this policy thoroughly to understand our practices regarding your information and how we will treat it. By using our services, you agree to the collection, use, and sharing of your data as described in this policy.

Information Collection and Use

We collect various types of information from our users to provide and improve our services. This may include personal details such as your name, email address, postal address, and health-related information that you provide when using our platform. We use this information to process your queries, deliver medical guidance, provide reviews on medications, and offer health advice. We also use it for internal analysis to improve our services, website functionality, and customer support. The collection of information is conducted with your explicit consent and is kept secure at all times.

Data Sharing and Disclosure

We value your privacy and do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. However, we may share your data with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Additionally, we may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Your Data Rights

You have the right to access, correct, or delete your personal information at any time. Should you wish to review or update the personal data you have provided to us, you may contact us directly at [email protected]. If you desire to unsubscribe from our communications or services, we provide detailed instructions at the bottom of each email or communication, or you may contact us via our provided email address.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our measures include technological, physical, and administrative procedures to protect the information we collect online. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. It is important for you to protect against unauthorized access to your password and computer. Be sure to sign off when finished using a shared computer.

Changes to this Policy

We may update this Privacy Policy periodically to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact our Data Protection Officer, Dorian Slatterford, at the following address: 17 McKinlay Avenue, Mitcham SA 5062, Australia, or via email at [email protected]. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.

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